RIDGEBACK Errand - E-Cargo

Ridgeback Errand – compact urban e-cargo bike

The Ridgeback Errand is a compact urban utility e-bike designed as a practical, car-replacement solution for everyday mobility. It is suited to commuting, errands, shopping trips and short leisure rides, with a clear focus on manoeuvrability, load capacity and ease of use.

The one-size aluminium frame is engineered to suit a wide range of rider heights, approximately 153 to 194 cm, making the Errand suitable for shared household use.

Compact format for city riding

The Errand uses 20” wheels with high-volume tyres, prioritising agility and control in dense urban environments. The compact overall dimensions improve:

• low-speed handling

• frequent stop-and-go riding

• manoeuvrability in tight spaces

The reduced footprint also makes storage easier in homes, offices or shared spaces.

Independent reviews consistently describe the handling as stable, predictable and confidence-inspiring, particularly when carrying loads on the front rack.

Electric assist system

The Errand is powered by a Promovec hub-drive system, featuring:

• 250 W rear hub motor

• 54 Nm maximum torque

• 375 Wh external battery

The system is controlled via a simple handlebar-mounted display. Assistance behaviour can be adjusted via the Promovec smartphone app, allowing changes to power delivery characteristics.
The battery also supplies power to the integrated lighting system.

Cargo capability

Cargo functionality is a core element of the Errand’s design:

• frame-mounted front alloy rack, suitable for bags, crates and boxes

• rear rack mounts, allowing further expansion of carrying capacity

This configuration supports daily utility use such as shopping, transporting work items or personal gear.

Everyday-ready equipment

The Errand is supplied fully equipped for urban riding, including:

• alloy mudguards

• AXA front and rear lights

• AXA frame lock

• hydraulic disc brakes

• 8-speed mechanical drivetrain

Independent testing highlights the bike’s practical focus, prioritising usability and durability over sport-oriented performance.

Price positioning

Priced at €1,999, the Ridgeback Errand sits in a highly competitive position within the compact urban e-cargo category.

With comparable equipment — 54 Nm motor, Promovec battery system, hydraulic disc brakes, integrated front rack and full everyday accessories — many competing models are priced significantly higher or require optional add-ons to reach a similar level of functionality.

The result is a ready-to-ride utility e-bike offering a strong balance of price, specification and real-world usability.

Technical specifications

Frame & fork

• Frame: Aluminium

• Fork: Steel

• Cable routing: Internal

Drivetrain

• Shifter: microSHIFT R8

• Rear derailleur: Shimano Acera

• Cassette: SunRace CSM55, 11–32T, 8-speed

• Chainset: Prowheel, 44T

• Chain: KMC X8

Brakes

• Brakes: Clarks Clout-1 hydraulic disc

Wheels & tyres

• Rims: Mach 1 650, aluminium, 20”

• Hubs: KT / Promovec

• Tyres: Schwalbe Big Apple 20×2.0”

Components

• Handlebar: Ridgeback alloy, 690 mm

• Stem: Ridgeback adjustable, 90 mm (0–40°)

• Seatpost: Ridgeback alloy

Electric system

• Motor: Promovec hub drive, 250 W / 54 Nm

• Battery: Promovec external, 375 Wh

• Controller: handlebar-mounted display

Accessories

• Mudguards: alloy, fitted

• Front rack: alloy, frame-mounted

• Rear rack mounts: yes

• Lights: AXA front and rear

• Lock: AXA frame lock

General

• Category: Urban E-Cargo / Utility e-bike

• Frame size: One size

• Wheel size: 20”

• Weight: 19.55 kg

• Colour available: Red

Geometry (one size – mm)